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DEVELOPING
THE THINKING
ORGANIZATION
Welcome
to the third instalment in our six-part series, Developing the
Learning Organization. (Here are Part
1 and Part 2 if
you missed them.)
-The
Value-Based Organization-
very
organization has a culture -- usually established by the behaviours
and attitudes of long-time employees. This culture is the result
of the values these people espouse. It is critical to explore
the values within your organization. The following four values
may have an impact on your organization.
KNOWLEDGE...
If people value knowledge and learning, they will constantly look
for ways to improve their work and the organization as a whole.
COMMITMENT...
Are the staff members committed to doing the best job possible?
If they show up, go beyond the norm and provide outstanding customer
service, you can bank on their commitment.
EMPATHY...
If the organization's foundation is based on "people"
rather than technology/stuff , it will create an environment of
caring and empathy. Employees and managers who show kindness and
respect to each other are much more likely to display these same
qualities when dealing with customers.
WEALTH...
Organizations continue and grow because everyone understands the
need for the organization to build wealth. When everyone is conscious
of building wealth, new services are found, as well as new ways
of saving money.
The
above four values have great impact on an organization. However,
it is the corporate leadership which instils the vision to live
these values. Leaders help us "unlearn" our traditional
culture, myths and practices that slow our success. The best way
to set and build values is by being an example to other members
of the team.
Join
us in December for the 4th instalment in this series.

"There
is no abiding success without commitment."
--Anthony
Robbins
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