A Dimension 11 Monthly Publication

November 2006


Training that's Remembered

How would you feel about sitting in an empty room, talking to yourself for an entire day? That's what you're doing if you are delivering training that no one implements and that is quickly forgotten. You may be the best trainer in the company, but if the learners aren't using the training, what's the point? How do you ensure the training you deliver is really being remembered and used?

First, let's be honest - most training is quickly forgotten. It's not the fault of the trainer. People are busy, and when the job needs to get done, it's often quicker and easier to fall back on old ways of doing things rather than trying to remember and use something they have just learned. Often, people reason that they will use what they've just learned next time, when they have more time. We've all done it! It's what happens in this rushed world we live in.

So, what can you as a trainer do to help trainees remember and use the training? It is well known that repetition is key to making any information stick longer that a few days. As people learn, they retain 50% after 24 hours, 25% after 48 hours and only 2% after 16 days. So no matter how inspired, interesting and useful your training is, if it isn't emphasized through repetition and use, it will most likely not be retained.

How do you provide repetition and emphasis when your training session is only a few hours or a day long? Follow up with email. You could send a short email to the participants each day for a week, with a brief summary of the key points discussed in the training session and a suggestion of how to implement one point that day. The key here is brevity. Only outline three or four of the points covered in the training. Give one suggestion to be used that day. If you do that for a week, that would be five repetitions of the training and five practical ways to implement the training.

You could then send out articles based on the training, say one every week or two for a couple of months, to emphasize and reinforce what was learned.

There isn't much you can do to ensure each person implements your suggestions or even reads your emails, but the trainees bear some responsibility, too, to benefit from training they receive. If you keep the follow up brief and to the point (funny, enjoyable, and interesting helps, too) then you know you've done your part to deliver training that is remembered.

How Smart Are You?

Olny srmat poelpe can raed tihs.

I cdnuolt blveiee taht I cluod aulaclty uesdnatnrd waht I was rdanieg. The phaonmneal pweor of the hmuan mnid, aoccdrnig to a rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoatnt tihng is taht the frist and lsat ltteer be in the rghit pclae. The rset can be a taotl mses and you can sitll raed it wouthit a porbelm.

Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe. Amzanig huh? yaeh and I awlyas tghuhot slpeling was ipmorantt!


Quotes This Month


"Continuous effort -- not strength or intelligence -- is the key to unlocking our potential."
~Liane Cardes~

 

"I cannot teach anybody anything, I can only make them think."
~Socrates~

 

"Retention is best when the learner is involved."
~Edward Scannell~ Director, University Conference Bureau

Check Sherry Knight's calendar

 

ARCHIVES

Please . We love to hear what you have to say.

2301-15th Avenue, REGINA, SK, Canada S4P 1A3 | | 306-586-2315

2-1115 Grosvenor Avenue, SASKATOON, SK, Canada S7H 4G2 | | 306-933-3997