A Dimension 11 Monthly Publication

October 2006


Leading the Generations

The leadership role has become quite challenging. With four different generations mixed together in one workplace, it has become difficult to know which management approach will work best for everyone. The truth is, one definitive approach does not exist. Each leader must discover the management style that will work best personally and for the workforce, taking into account the different values, work habits, and goals of each generation. How do you go about doing this?

  • Know thyself - Learn where you fall on the generational timeline. Learn the different characteristics of your generation. Then, realize that your way isn't the only way to accomplish tasks, interpret information and needs, or communicate effectively.
  • Learn - Make a concerted effort to learn and understand the workplace characteristics of the other generations. As you compare yourself to the other generations, you will begin to understand why there is conflict, and understanding is the beginning of wisdom. Soon you will see ways to reduce conflict and enhance team camaraderie and productivity people.
  • Critical human needs - Recognize there are critical human needs that are not dependent on generations, things such as: pride in one's work, meaningful work, understanding goals and roles in the organization, being a player and not just a hired hand, and being heard. As you realize everyone wants to be accepted, understood, needed and appreciated, you will find ways to hone your management style for everyone's benefit.
  • Model desired behaviour - Encourage everyone to be both teachers and students of each other's values. Model respect, appreciation and a desire to understand where others are coming from, and your people will follow your lead.

As Lee Fogle, CEO of Duke University Federal Credit Union, says, "It's up to us to create a culture where everyone is valued for what they bring to the team, where they have a sense of belonging." Strive to make your workplace a place that is diverse and accepting of all; you will improve team and organizational performance, a goal all can accept and work towards.

Slow Down for a Second

Now that fall is here and work has picked up from the summer slump, are you starting to feel a little frantic? Too much going on? No time to breathe? You're not alone…believe me… Try some of these things to help you unwind and refocus:

  • Take a few minutes to read a funny email or joke to a co-worker (as long as (s)he has time at that moment to listen), or tune into an online radio station that features a comedy channel...a few chuckles will always help you gear down
  • Take a quick walk outside...a bit of fresh air and sunshine will blow out the frantic fog from the brain (frigid air and snow in the face do the same, although it's not quite as pleasant)
  • Ensure you eat and drink enough so you don't have a blood sugar slump and difficulty concentrating


Quotes This Month


"Children nowadays are tyrants. They contradict their parents, gobble their food, and tyrannize their teachers."
~Socrates, 425 BC~

 

"…the fact is everyone, regardless of age, is a member of the workforce of the future. Everyone, regardless of generation, must become flexible, entrepreneurial, techno-savvy knowledge workers focused on getting great work done - or risk becoming obsolete. This is the common ground on which everyone must collaborate and on which [organizations] must manage"
~Bruce Tulgan~

 

"Leadership is the art of getting someone else to do something you want done because he wants to do it."
~Dwight Eisenhower~


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