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Delegation by Design
How do you delegate yet still ensure you get the results you need and want? Make sure you cover these five areas:
- What you want
- When you want it . . . not just the final result, but the preliminary work, as well, so problems can be addressed along the way
- How you want it . . . an email, a bound report, a call
We’re usually great at covering these first three items. It’s the next two that most of us need to work on:
- Why you want it . . . the one doing the job may have a better idea of what to do or how to do it, so you are more likely to get the results you are looking for.
- What does “right” look like . . . if you have something very specific in mind, say so. Otherwise, the job will get done, it won’t be what you wanted, and it will have to be done again, wasting time and effort that could have gone into another project.
By going over these five areas when giving assignments, it will help the employee be more successful in the job, it will make you an easy person to work with, and the job will more likely get done right the first time.

We’re Not the Grammar Police, But . . .
Good grammar is invisible. Words are read and understood, without any thought to how the sentence was put together, what punctuation was used, or the choice of words. The ideas and the messages flow, and that’s where the reader’s focus is.
Bad grammar, on the other hand, can be jarring and off-putting to those who know better, and the message is missed all together. For your writing to have impact and to be effective for all readers, be aware of these few, all-to-common mistakes:
Its vs. It’s . . . “Its” is possessive, as in “good grammar has its benefits.” “It’s” means “it is” or “it has”. If you aren’t sure which to use, read the sentence aloud and say “it is”. If it sounds weird, use “its”.
Your vs. You’re . . . Again, “your” is possessive, as in “eat your vegetables.” “You’re” means “you are”. This mistake probably happens most often because we’re writing too quickly without taking a moment to think about what we’re saying.
There vs. Their vs. They’re . . . This sentence uses all three instances, so you can see how each should be used . . . “I put their luggage over there by the door, but they’re saying I stole it.” If you’re careful when you write, you’ll know which one is appropriate. |
Employee Rewards
An inexpensive, even free, employee reward is flowers.
To say well-done to an employee, and to let the rest of the staff know about it, bring in a bouquet of flowers and arrange it in a beautiful vase on the employee’s desk. You can bring flowers from your garden or buy some. Find a nice, inexpensive vase that will stay at the office and be passed around as other employees earn the reward.
It will become the sign of a job well done. You’ll find even the men will be competing to get that floral pat-on-the-back on their own desks, and when they take it home to their partners, they’ll be heroes there, too.

Quotes
“The first rule of management is delegation. Don't try and do everything yourself because you can't.”—Anthea Turner
“Easy reading is damn hard writing.”—Nathaniel Hawthorne
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