Testimonials
Assertiveness
Excellent. I learned a lot, but in order to be successful
I need to practice, and this time I feel I've
been given the proper tools to do so. Very
valuable information that you can use in day to day life or in a stressful
situations (either in personal or professional life).
Bag Lady
Your entry into our venue, as Madame
L'Image, was a superb method of introducing such
thoughts as image versus who we actually are, equal treatment of people
and sharing. Your humour and your
ability to present in such a high energy
manner made us realize the impact of positive and negative thinking.
Your approach is fresh,
poignant, and extremely relevant not only to the young people
who heard you but to all of us, who from time to time, need a refresher
course in how we deal with others.
Thank you for the wonderful
motivational speech you presented at our banquet. I have heard
only good comments from our conference participants. The bag
lady was a memorable character and even the hotel staff liked
her after they knew she was not going to create problems (ha ha). I
will not hesitate to recommend you if the opportunity presents itself.
Balance Work and
Home
Sherry's ideas
for balancing work and home were so simple, yet so smart. I really
appreciated Sherry's style of speaking, very personal, and I enjoyed
the anecdotes. Thanks.
Career Transition
For certain I do not believe for a second
that I would have received this job with Canadian Airlines International
if it had not been for your guidance.
All the sessions
I had with you were extremely helpful as well as
enjoyable.
You advised me in an understanding,
patient, and straightforward manner.
After our sessions,
I felt I was prepared for my interview.
Not only that, I feel
confident that I can compete for whatever job is
out there.
I cherish your
personal and professional guidance throughout a very turbulent
time in my life. Losing a job is something one cannot relate to unless
it has happened to them it is something I sure don't want to
go through anytime soon.
Thank you for your
friendship and assistance in leading me down a brand new fork in the
road.
Thank you for your assistance in finding
me the perfect position. My requirements wer quite
specific. Thanks to your preparation of my résumé
and your numberous contacts with various companies, I
was able to secure a permanent position that did indeed meet all of
my requirements. I would absolutely recommend your comapny to
anyone who needs assistance in securing a job.
Thank you for the help and advice you have gien
me after my layoff. ... I have a résumé
that is vastly superior to anything I could have done by myself
or anything that I have seen in résumé
books.
Communications
When our team decided we needed to spend
time in isolation discussing, brainstorming and developing an internal
Communication Plan
we knew this could only be accomplished with
the assistance of an excellent facilitator.
You took great care and time to prepare for us as your
knowledge of our organization, its structure and its strategic plan
was most impressive. Your skill and leadership
kept us on track and took us to where we wanted to go. I am so pleased
with the results. Thank you, Ms. Knight, you were
terrific.
Let me say again how much I enjoyed
your presentation last night. Your energy and enthusiasm
really are contagious. I didn't think anyone could teach me something
new on communications in only 45 minutes but you did. I thoroughly enjoyed
it.
Conflict is Inevitable: Manage
it with Win-Win Strategies
Time flew by. Real world
examples are used to illuminate important points. Prepared
material is in bullet form and easily referred to, making it
a great post-seminar resource.
Customer
Values Management
I wanted the staff to realize
how important the customer is to the bottom line. You did that
in a professional way! The feedback I get
from staff is nothing short of fantastic.
They use your advice over and over again in numerous situations. Your
session has left a dramatic impact.
You did an excellent job of really
tailoring your presentation to our members and our industry.
If someone is looking for an upbeat speaker and
a real motivator, then you are the one
truly one
of those speakers that walk the talk and you left
everyone with that common sense approach to customer service that can
be applied immediately. You can be sure of being invited back.
Our objective was to get business and staff motivated for the Christmas
season. A survey showed a 25% increase in business.
I feel that our motivational luncheon was
part of the 25% increase and helped the staff feel
better about themselves. I thank you for your good attitude on
life and passing it on to others.
Employee Retention
The content was excellent.
Quotes were made not only from articles, but also from past experiences.
Those everyday experiences really drive the point
home.
Entrepreneurism
Excellent course. As
someone just starting to establish my own business, I found the course
material to be invaluable and most timely. You provided a thorough
overview of the steps involved
and insights
into the challenges and opportunities I can expect to encounter
in the future.
Your teaching style and delivery combined to make
the two days very enjoyable.
Your presentation was humorous,
uplifting, informative and helped spark The Fire Within.
Selling is and always will be an important topic for entrepreneurs.
Your perspective was a good way to drive home the importance of selling
to those who attended. Very entertaining.
Hiring
I received solid
information. It was a good way for me to refocus my energies
to provide the organization with the best
hiring plan possible.
Motivation
A key element to the success was the
hard work and wonderful attitude the volunteers exuded. People
from across the country commented on the unprecedented hospitality
they received.
The presentation you gave
made the volunteers very aware of their role, and many reminded
themselves of the elements of your presentation as we worked those long,
long hours.
I would highly recommend this
type of presentation for volunteers it was a major factor in
our success.
Great message... Great at making
the group feel good about their achievements... Everyone thought
you did your homework thoroughly and that
your human touch of getting your point across through your life experiences
really hit a positive note with your audience.
If there is a scale for being blown
away, what you did to me yesterday would have left the
scale developers looking for a new set of numbers. I was impressed with
the professional delivery, the ability to intertwine
anecdotes into the presentation and the ability to hit people right
where they were living.
Networking
Although we may "think" we know how to
network and what that means, the class taught me to never stop seeking
to learn. Thank you.
Sales and Marketing
We spoke to thousands of people. You
heard their praise and appreciation yourself. I wanted to share with
you a different barometer to measure the success of this tour
Sales! We found that in the two months following
the seminars, sales increased almost 30 percent over the same time period
the previous year. You were part of that, Sherry.
The Consultative Selling workshop has
a strong impact on my process of selling.
Consultative Selling has very
straightforward and usable ideas that make
sense.
I appreciate the way Sherry was
able to help me think through how I should be helping future customers
know how we can help them expand their businesses. ... Sherry was a
tremendous help in getting our brochure focussed
on what we truly want to say and what people pay attention to.
Speakers
Bureau
I appreciate you sincere
interest in understanding our conference needs and recommending
potential speakers. You made the task of selecting an appropriate speaker
a straightforward process. The high level of professionalism
and superb customer service you provided did not go unnoticed.
It was indeed a pleasure working with you.
Stress Management
All the evaluations
on Stressed is Desserts Spelled Backwards were a 4 or 5
with some even putting in ++. It does us all good to concentrate
on the positive things and realize the importance of this in our daily
activities. I won't hesitate to recommend you to others if the
situation arises.
Team Building
Thank you for the excellent
workshop on Team Building.
The staff felt good about the
program, substantially increased their knowledge of teamwork, and learned
things that they can apply to their work situation. The
working atmosphere in the office has improved since the workshop and
continues at a higher level.
Training
Special expertise
in the training field. Extraordinary
ability to work with people. Sherry was hired to set up,
audition and train the western team of 16 trainers and to launch this
massive program (a customer service program to over 6,500 personnel)
nationally.
She is truly a trainer's trainer,
a dedicated and enthusiastic individual and a professional.